At, we believe in complete customer Satisfaction. You can buy a product from us and if the product was not same as ordered contact us and return your Product within 7 days. Every product we sell is backed by the manufacturer’s warranty.

Please note: Returns must be in a Sealed, “New” resalable condition, including all manuals, components and accessories, and in the manufacturer’s original packaging. Return may also be subject to a 15% restocking fee. We request our customers to kindly read our terms and condition carefully.


  • Card on Delivery Applies for the product Costing AED 350 and above.
  • Currently we have card on Delivery Option for the Delivery Across UAE (Dubai, Sharjah and Ajman) only.
  • Individuals who want to opt for Card on Delivery Option needs to Contact us on +971526445914(Whatsapp) / +97143559994



Devices, accessories, notebooks, netbooks, tablets, desktops, cameras, gaming consoles, and any other items purchased from our website. In accordance with the term “100% CUSTOMER SATISFACTION” you can exchange or return purchased product(s), within 7 days from the date of purchase on the following conditions if another not specified in :

  • Keep the invoice, warrantee card and other related documents, provided to you at the time of purchase.
  • Product should not be in used condition and should not show that it was previously used.
  • Product should in the original seal.
  • No Software should be installed or deleted.
  • Saved accessories, consumables included with the products, components, labels, accompanying documentation and software, etc. and their packaging is not damaged.
  • Bundled items, including free items, buy 1 get 1 offers etc. must all be returned together and should meet the standard return policy in order to be refunded or exchanged.


Items that cannot be exchanged or returned are mentioned below:

  • Products with a special super low price (Marked down products, Special Offers, Today Deals, Daily Deals or any other product which has been sold with discount).
  • Non-warranted items if the seal is broken.