At shoppers-kart.com, we believe in complete customer Satisfaction. You can buy a product from us and if the product was not same as ordered contact us and return your Product within 7 days. Every product we sell is backed by the manufacturer’s warranty.

Please note: Returns must be in a Sealed, “New” resalable condition, including all manuals, components and accessories, and in the manufacturer’s original packaging. Return may also be subject to a 15% restocking fee. We request our customers to kindly read our terms and condition carefully.

TERMS OF CARD ON DELIVERY:

  • Card on Delivery Applies for the product Costing AED 350 and above.
  • Currently we have card on Delivery Option for the Delivery Across UAE (Dubai, Sharjah and Ajman) only.
  • Individuals who want to opt for Card on Delivery Option needs to Contact us on +971526445914(Whatsapp) / +97143559994

 

TERMS OF EXCHANGE AND REFUND:

Devices, accessories, notebooks, netbooks, tablets, desktops, cameras, gaming consoles, and any other items purchased from our website. In accordance with the term “100% CUSTOMER SATISFACTION” you can exchange or return purchased product(s), within 7 days from the date of purchase on the following conditions if another not specified in :

  • Keep the invoice, warrantee card and other related documents, provided to you at the time of purchase.
  • Product should not be in used condition and should not show that it was previously used.
  • Product should in the original seal.
  • No Software should be installed or deleted.
  • Saved accessories, consumables included with the products, components, labels, accompanying documentation and software, etc. and their packaging is not damaged.
  • Bundled items, including free items, buy 1 get 1 offers etc. must all be returned together and should meet the standard return policy in order to be refunded or exchanged.

NON-EXCHANGE AND NON-REFUNDABLE:

Items that cannot be exchanged or returned are mentioned below:

  • Products with a special super low price (Marked down products, Special Offers, Today Deals, Daily Deals or any other product which has been sold with discount).
  • Non-warranted items if the seal is broken.

 

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